Inspire your customers with a single click

Video call with Interactive Screen Sharing 

Close the online-offline gap once and for all. WeFace is a web-based technology that provides true customer interaction. Just send an sms or e-mail invitation to your customer from the WeFace dashboard and your live.

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Creating long-term customer relationships
online has never been easier

Fits perfect in where you need it

  • Use WeFace on your own terms

Sales channel or customer service?

  • Place contact points wherever you want

WeFace contact icons 

  • Redirect customers directly to a category expert

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Talk to an expert

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Ask me about
this product
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Ask me about
this product
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Ask me about
this product
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X

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Hi there :)
Do you need help with checkout?

Click here, I will guide you.

Offer assistance before the customer requests it

Weface Trigger allows you to send a help message to the customer at a specified time. For example, if the customer visited the check-out page for more than 3 minutes, it may indicate that the customer needs help to complete their purchase.

Mobile and tablet friendly

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Video Call  

Turn on or off the camera at any time during the call. The customer also has the same possibility.

Microphone

Mute the microphone if necessary. It is possible to make calls via WeFace using the microphone only.

Interactive Screen Sharing 

The interactive screen share function can be turned on and off at any time during the call.

End Call 

When the call ends, all communication between you and your customer, including the interactive screen sharing, ceases.

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More WeFace features you will adore

Current visitors

Location

Visiting page

Timer

Send message

Call

Unknown

Stockholm, Capital Region

yoururl.com/checkout

3:09

Visitor name

Unknown

Location

Stockholm, Capital Region

Visiting page

Timer

Send message

yoururl.com/products

1:03

Call

Current visitors

Visitor name

Visitor name

Unknown

Location

Stockholm, Capital Region

Visiting page

Timer

Send message

yoururl.com/service

0:29

Call

Send invitation

+46 

Phone number

Send

E-mail address

Send

  • Send a personalised video/voice call invitation right away. A single click from the customer and WeFace helps you to convey a world-class service experience.

  • Current visitors are people on your website.

  • The timer shows how long the visitor has been active on each page.

  • Send a message or call the visitor at anytime during their visit.

WeFace during a live session

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Securely connect to screen sharing

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All sensitive data is masked from agents and never leaves the customer's browser

Only shows current website page - no other windows, files, tabs or desktop

On-screen highlighting tool

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Quick Implementation and easy to use

Sell, service and support through a web-based portal. No software download required.

Web-based technology

Installed quickly and easily on existing infrastructure. No large, expensive, and time-consuming IT projects is required.

Quick implementation
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Weface does not collect any data about you or your customers.

No data storage
99,5%

The responsibility for the service lies with us and we ensure 99.95% operating time.

Responsive resolution

Support nearly all up to date browsers, including mobile devices, and always in HD.

The 18 CIS Critical Security

Certified according to ISO27001 / IEC and follows all current rules regarding GDPR for protection of customer and employee.