through personalized

conversational experiences

conversations

Deliver 

omnichannel

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Weface makes it easier for your customers to find the product they are looking for through the built-in synchronized navigation.

Go live and video chat with customers anytime. Help your customers avoid making the wrong purchase.

Make your customers purchasing process personal, starting with their first click.

Customer journey

when using Weface on your website

Step 1

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Get in touch.

To get in touch with your service agent, the customer/visitor only needs to click on the Weface icon on your website.

Step 2

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Two ways to communicate.

In step two, the customer chooses which way  to communicate. Either start the video call, or start with audio call. And of course, you can change it during the conversation.

You can also add your current chat solution here. (Synchronized guidance will not work).

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Step 3

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Weface starts immediately.

Fast and secure connection when the customer has chosen the way to communicate with your staff.

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Recreate the in-person

meeting experience

Give your customer furniture advice from an expert. Weface enables switching of the mobile camera, which means that the customer can show their home to your experts in real-time.

Increase your sales by showing new products or services while talking to customer during the sales process.

Make your customers purchasing process personal, starting with their first click.

Closing the gap

between question and answer

Customer view

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Dashboard view

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your customers are

Be where

The Weface portal allows your agents to work remotely. 

Manage availability manually or on schedule.

Blur or add logo in the Weface player background when talking to customer.

The synchronized navigation only shows the website. No tabs, files, etc. are exposed.

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Currently no customer in queue

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