From Interactive Chat to Completed Purchase
Seamlessly guide your customers from inquiry to checkout with real-time support, personalised assistance, and assisted add-to-cart features.
How it works
Seamlessly guide your customers from inquiry to checkout with real-time support, personalised assistance, and assisted add-to-cart features.
Seamless Setup, Instant Interaction
Integrate WeFace effortlessly into your existing website with our easy-to-use widget. Once installed, you can start engaging with customers in real-time.
Interactive Chat and Video Calls
When a customer visits your site, they can initiate a chat or video call with just a click. Our platform supports high-quality video and audio, ensuring clear and effective communication.
Simple and Effective Follow-Up
After the call, WeFace provides tools for easy follow-up, whether through automated emails or scheduled reminders, ensuring no customer query goes unanswered.
Cost-effectiveness
We provide cost-effective IT solutions designed to cut expenses and enhance your financial performance.
Innovative Technology
We continuously update ourselves with the latest technology trends and provide innovative solutions to help you stay ahead of the competition.
Industry Expertise
Our expertise is in catering to particular sectors, such as e-commerce, real estate, and automotive, providing customised solutions that address your distinct requirements.
Scalability
Our solutions are designed for scalability, adapting to your business's growth to ensure maximum return on your investment.
Solutions
Introducing eShop-in-Shop:
A Paradigm Shift in Online Retail
The eShop-in-Shop concept revolutionizes online retail by enabling brands to carve out their own bespoke digital storefronts within a larger e-commerce ecosystem. Picture entering a vast digital mall, each brand with its own uniquely crafted shopfront, seamlessly integrated into this expansive online marketplace. This innovative approach not only boosts brand visibility in a crowded digital retail space but also offers consumers a more focused and authentic brand shopping experience. Simultaneously, it leverages the existing traffic and customer base of the overarching e-commerce platform, creating a symbiotic relationship that enriches both the individual brand and the larger retail environment.
Our solutions
Works with all website builders
Meet the leadership team
SOME OF OUR CLIENTS
NEXT LEVEL IN ECOMMERCE
Where every click leads to a connection
Dive into the power of instant decision-making with WeFace. Our dashboard translates raw customer data into actionable insights in real time, enabling swift and effective responses to your customers' needs.
The interactive screen share function can be turned on and off at any time during the call.
Turn on or off the camera at any time during the call.
Send and receive any types of documents and files to- and from the customer.
It is possible to make calls via WeFace using the microphone only.
Use the chat function if that will be easier during the call.
FROM DATA TO ACTION
WeFace leverages real-time data to enhance e-commerce experiences, offering businesses instant insights into customer behavior. This enables swift, tailored responses, boosting customer satisfaction and potentially increasing conversions. It's a powerful tool for staying ahead of market trends and customer needs.
Live from WeFace dashboard
ID: 0309494fg99
visiting product XYZ
Timer
2:42
Send message to customer
Hi there,
I'm here to help!
Create customize Triggers
Act on your customer journey in real-time
ADD-TO-CART
Assisted Add-to-Cart
Assisted Add-to-Cart' functionality revolutionizes your customers' shopping experience. By allowing agents to help customers add products to their shopping carts during a real-time conversation, it facilitates a more interactive and personalized e-commerce journey. Transform passive browsing into active buying, and watch your conversion rates soar.
AGENT
Wow! You just added all the products I need to my cart!
Help customers add products to their shopping carts
REAL-TIME ACHIVEMENT
Setting and achieving goals in real-rime with WeFace
WeFace takes goal setting and tracking to the next level. Our AI-driven platform empowers you to not only set your own goals but also monitor their progress in real time. This dynamic approach enables you to take immediate action based on live insights, adjusting your strategies to ensure you're always on track to hit your targets.
REAL-TIME ACHIVEMENT
Live video chat with customers directly from your platform
Elevate your customer engagement with WeFace's live video chat directly integrated into your platform. Seamlessly connect with your customers in real-time, providing personalized assistance, building stronger relationships, and significantly enhancing the online shopping experience. With WeFace, every interaction is an opportunity to impress and convert.
Web-based technology
Sell, service and support through a web-based portal. No software download required for you or your customers.
Responsive resolution
Support nearly all up to date browsers, including mobile devices, and always in HD.
Quick implementation
Installed quickly and easily on existing infrastructure. No large, expensive, and time-consuming IT projects is required.
99,5%
The responsibility for the service lies with us and we ensure 99.95% operating time.
18 CIS Critical Security
Certified according to ISO27001 / IEC and follows all current rules regarding GDPR for protection of customer and employee.
No data storage
Weface does not collect any data about you or your customers.
TESTIMONIALS
